Privacy Policy

Information We Collect

Information You Provide

When you submit an inquiry form or contact us through the Website, we may collect:

• Name
• Email address
• WhatsApp number (optional)
• Country of origin
• Business description and service interests
• Any other information you choose to provide in your message

Information Collected Automatically

When you visit the Website, we may automatically collect:

• IP address
• Browser type and version
• Pages visited and time spent
• Referring website or source
• Device type and operating system

How We Use Your Information

We use the collected information for the following purposes:

• To respond to your inquiries and provide the services you have requested
• To communicate with you about your case, service updates, and related information
• To improve the Website and user experience
• To comply with legal obligations

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

GDPR Compliance — Your Rights Under EU Law

If you are located in the European Union or the European Economic Area, you have the following rights under the General Data Protection Regulation (GDPR):

• Right of Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete data.
• Right to Erasure: You may request deletion of your personal data under certain conditions.
• Right to Restrict Processing: You may request restriction of processing under certain conditions.
• Right to Data Portability: You may request transfer of your data to another organization or directly to you.
• Right to Object: You may object to the processing of your personal data under certain conditions.

To exercise any of these rights, please contact us at jane@keruichina.com. We will respond to your request within the timeframe required by applicable law.

Legal Basis for Processing: We process personal data based on your consent, the necessity to perform a contract, compliance with legal obligations, or our legitimate business interests.

Cookie Policy

The Website uses cookies and similar tracking technologies to improve browsing experience and analyze Website traffic.

What Are Cookies: Cookies are small text files stored on your device when you visit a website. They help the website remember your preferences and understand how you interact with the site.

Types of Cookies We Use:

• Essential Cookies: Required for the Website to function properly, such as maintaining session state.
• Analytics Cookies: Help us understand how visitors use the Website, such as which pages are visited most often.
• Functional Cookies: Remember your preferences and settings.

Managing Cookies: You can control and delete cookies through your browser settings. Disabling certain cookies may affect the functionality of the Website. By continuing to use the Website without changing your settings, you consent to our use of cookies.

Data Security and Retention

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. When your data is no longer needed, we will securely delete or anonymize it.

Third-Party Services

The Website may contain links to third-party websites, including social media platforms such as Instagram and Facebook, or use third-party analytics services. These third parties have their own privacy policies, and we do not accept responsibility for their practices. We encourage you to review the privacy policies of any third-party services you interact with.

Disclaimers

No Visa Outcome Guarantee

Kerui does not guarantee visa approval outcomes. Visa and residence permit applications are subject to review and decision by the relevant Chinese government authorities. Approval is affected by policy changes, applicant qualifications, and case-specific factors. Kerui provides professional eligibility assessment, document preparation guidance, and application coordination support.

Bank Account Opening Disclaimer

Kerui does not guarantee bank account opening results. Account approval decisions are made independently by each bank based on their internal KYC assessment, risk policies, and compliance requirements. Kerui provides KYC document review, bank selection guidance, and application preparation support.

Legal Advisory Disclaimer

Information provided through this Website and by Kerui’s consultants does not constitute formal legal advice. For legal matters requiring qualified legal opinion, Kerui may refer clients to licensed legal professionals where appropriate.

Policy and Regulation Changes

Chinese government policies, regulations, and procedures referenced on this Website may change without notice. Kerui strives to keep information current but does not guarantee that all content reflects the latest regulatory updates at all times.

Data Accuracy

While Kerui makes reasonable efforts to ensure the accuracy of information on this Website, we do not warrant that the content is error-free. Clients are responsible for the truthfulness and accuracy of materials and information they provide to Kerui for service processing.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically. Continued use of the Website after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

• Email: jane@keruichina.com
• WhatsApp: +86 159 8906 8452
• Address: Room 604-605, 6F, Ziyuan Business Mansion, No.745 East Dongfeng Rd, Guangzhou, 510030, China

Data Controller: GUANGZHOU KERUI CONSULTING CO., LTD.